Managed Data Services

Total IT Management for Reduced Complexity and Greater Business Agility.

When you partner with us, you can optimize and manage complex IT environments while minimizing IT costs. We offer a single-point managed solution for all of your managed IT, connectivity, data centre and cloud infrastructure needs. Through our managed IT services, we become an extension of your IT department, which allows you to scale and achieve greater flexibility – without the expense of adding more resources.

Our services are never “one size fits all” but are customized solutions built to meet your exact business and IT needs.

  • Full service support capabilities across Server, OS, Network, Database and Applications.

  • Accelerated access to new technologies and skilled resources.

  • Industry leading Service Level Agreements and single point of contact with high levels of support and availability - 24/7/365.

Application Management

Application Management is a fully-managed service that provides high availability, high performance and high service levels for your enterprise applications.

Our Application Management service ensures that your enterprise has a reliable, scalable and available application eco-system through proactive 24X7 monitoring and performance tuning. A tiered service approach gives you the flexibility to choose the right mix of managed services based on your business needs and budget.

As part of the Application Management portfolio, we currently support the following applications - Blackberry Enterprise Server (BES), Citrix, Microsoft Exchange and Microsoft Sharepoint.

Database Management

Database Management is a fully managed service that is designed to improve your current database management operations and efficiency, bringing down your total cost of ownership (TCO).

Spanning a wide array of databases including Oracle, Microsoft SQL Server and My SQL, we provide database administration services that enable effective capacity planning and a highly available database environment for your enterprise.

Operating System Management

Operating System Management is a fully-managed service for enterprises that need specialized support in managing their multiple operating system environments.

With our Operating System Management services, you get access to our experts who not only specialize in Windows and Linux operating systems, but can also provide support for every layer of the stack, including network, security, virtualization, database and application.

Server Management

Improve Server Quality, Productivity and Performance Server Management is a fully-managed service designed to take away the pain of managing your server infrastructure, and providing you with around-the-clock server management, maintenance and support.

Our Server Management service focuses on optimizing your IT infrastructure and lowering your costs – whether you have dedicated or virtual servers. We provide support for a wide range of servers, including Dell, HP and IBM.

Network Management

Network Management is a fully-managed service to help optimize and better manage your complex communications infrastructures.

With our Network Management service, you maintain total control of your overall network strategy, while our experts provide you with the end-to-end management of your network infrastructure to ensure minimal downtime and respond to outages quickly.

We offer support for a wide range of dedicated and virtualized network elements, including switches, routers, access point devices, load balancers and more, from leading vendors like Cisco and others.

Our Services Includes:

  • Setup and installation

  • End-to-end monitoring and reporting

  • Access management

  • Incident management

  • Configuration management

  • Release and deployment management

  • Maintenance management